6 May 2021
European Contact Centre & Customer Service Awards
In its 21st year, the European Contact Centre & Customer Service Awards (ECCCSAs) is the longest running such programme in the customer contact industry. It recognises organisations across Europe delivering exceptional service to customers. Highly regarded for its robust judging process, being an ECCCSA winner is proven to raise the profile of the contact centre operation, its capabilities, and its stars.
Awards ceremony: 23rd November 2021