29 April 2022
European Contact Centre & Customer Service Awards 2022
As the greatest customer contact awards programme, the European Contact Centre & Customer Service Awards (ECCCSAs) is the longest running and largest such programme in the industry. It recognises organisations across Europe leading the way in delivering exceptional services. Overseen by Helen Wilson, Chair of the Judges and Chief Experience Officer at Ipsos, the awards are highly regarded for robust judging processes. The ECCCSAs award organisation continually innovates to improve the customer experience, value their people, and operate efficiently and effectively. Being an ECCCSA winner is a prestigious accolade proven to raise the profile of the contact centre operation, its capabilities, and its stars.
Webinar takes place on 20th May 2022
Early bird submissions by 10th June 2022
Submissions by 22nd July 2022
Finalists announced on 24th August 2022
Judging takes place in September and October 2022
Awards Ceremony: 22nd November 2022
Grosvenor House Hotel, London
Entry fee required
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